Neuralert Technologies Inc. Privacy Policy
Effective Date: September 2024
Neuralert Technologies Inc. (“Neuralert,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information that we collect from users of our mobile application (“App”). By using our App, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personally identifiable information (“Personal Information”) about you, such as:
- Name
- Contact information (email address, phone number)
- Health-related data, such as stroke monitoring information, as part of our service.
This information is collected to provide our continuous stroke monitoring services and ensure proper medical care.
Automatically Collected Information
Our App may automatically collect certain information, such as:
- Device information (e.g., IP address, device type, operating system)
- Usage data (e.g., interactions with the App, diagnostic data)
This information is used to improve the functionality of our App and ensure a seamless user experience.
2. How We Use Your Information
Neuralert uses the collected information to:
- Provide and maintain our services, including stroke monitoring and real-time notifications.
- Improve, personalize, and enhance the App experience.
- Ensure compliance with applicable medical standards, including HIPAA.
- Communicate with you, including sending necessary service-related notifications.
- Analyze App performance and usage patterns.
3. HIPAA Compliance & Patient Data Protection
Neuralert’s solution is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). We take the privacy and security of your health information seriously. All patient data collected by the App is encrypted using industry-standard encryption methods both in transit and at rest to ensure your sensitive data is protected.
We only collect and store the minimum necessary health information required to provide our services and comply with applicable laws. We do not share your health information with unauthorized third parties.
4. Data Security
We are committed to ensuring the security of your Personal Information. To prevent unauthorized access or disclosure, we have implemented appropriate physical, technical, and administrative safeguards, including:
- Encryption: All data, including Personal Information and health-related data, is encrypted using AES-256 encryption in transit and at rest.
- Access Controls: Only authorized personnel with a legitimate need to access patient data can do so.
- Regular Audits: We regularly review our data protection practices to ensure compliance with applicable regulations.
5. Sharing of Information
We will not share your Personal Information with third parties except in the following circumstances:
- With healthcare providers: To ensure you receive proper medical care.
- To comply with legal requirements: If required to do so by law, such as in response to a subpoena or court order.
- With trusted service providers: Who assist in operating our App, provided they adhere to strict privacy and security standards, including HIPAA compliance.
We do not sell or share your Personal Information for marketing or advertising purposes.
6. Your Privacy Rights
As a user of Neuralert, you have the following rights regarding your Personal Information:
- Access: You may request access to the information we hold about you.
- Correction: You have the right to correct any inaccuracies in your information.
- Deletion: You can request that we delete your Personal Information, subject to applicable legal requirements.
- Data Portability: You may request a copy of your data in a portable format.
To exercise any of these rights, please contact us at privacy@neuralert.co.
7. Retention of Information
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Health-related data will be retained in accordance with medical retention laws and regulations.
8. Children’s Privacy
Our App is not intended for use by individuals under the age of 18. We do not knowingly collect Personal Information from children. If we become aware that we have inadvertently collected Personal Information from a child, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the App, and we will notify you if there are significant updates. Your continued use of the App after any such changes indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Neuralert Technologies Inc.
Email: privacy@neuralert.co
Address: 3401 Grays Ferry Avenue, Philadelphia, PA 19146